Testimonials

“Smooth, family friendly process + Reliable staff in their promise and most importantly high Quality work and performance. I am writing this review for the pool/backyard project that Courage Pool performed about 15 years ago in our 1st new house in Roseville. We are so happy with the construction and finish quality of our pool/hot tub. Past 15 years we had no issue or failure in our pool/hot tub. I do remember that Courage Pool and his personnel customized their process based on our need and design and adopted an efficient process since excavation till the day that we used our pool. Looking for high quality and a company who stands behind their work, I totally recommend them to all my friends and neighbors.”

“We couldn’t have asked for a better experience in the construction of our first pool. Jim Courage, his staff, and all his subcontractors were professional, always arrived on time or early, and the communication was excellent (thanks Jessica!). The design Jim developed was beautiful, and our pool was completed in record time. We really couldn’t be happier with our experience with Courage Pools, and confidently recommend them to anybody looking for a pool contractor.”

“This pool builder is amazing! We were easy going and just wanted a pool but when Jordan came out she designed it to be amazing. She made a large first step that my grandson loves to sit on most of all summer afternoons. I never would have thought of that but Jordan took into consideration what our family was like and we are so happy with the results. We most definitely recommend them.”

“We wanted to thank you for a great experience when it came to you building our pool this past summer. After interviewing and getting bids from three different companies, you were by far the most professional as well as giving us reasonably priced bid. We were very impressed with the design you drew up based on what we were telling you we wanted. From the beginning, you kept us well informed as far as the work and inspection schedules. Even when you weren’t in town, you were always available on your cell phone in case we had any concerns. We were also impressed with the subcontractors you used. The quality of their work was excellent and they were not only polite, but very friendly. We also liked the service that was included in the total price of the pool of having Rocklin Pool come out and set us up with the chemicals and instruction on how to care for the pool. We’ve had lots of compliments from our friends and we are more than happy to recommend you.”

“My husband and I had a wonderful experience from start to finish with Courage pools. I am a very detailed person and I like things explained and scheduled. I did not have one question that was left unanswered or one item during the entire installation process that was not completed in the time frame that was originally outlined. I was impressed by the knowledge and detail that was demonstrated time and time again through our construction. I had multiple contractors onsite that had to work very closely with each other and Jim Courage not only communicated with me, but with everyone to assist in a project that is absolutely beautiful! If you are looking for a pool contractor this is the place to come. This was a five star experience and I could not be happier!!

“I own two homes, one in Rocklin and one in Manteca, In the last two years I have built pools in both locations. By far the most professional, reliable and honest company I dealt with was Courage Pools. Jim and Jessica always kept me in the loop and over delivered on the process. I had a different company build my Manteca pool and it was a disaster. It really made me wish Courage Pools was in the Central Valley too. A+++”

“We completed our pool in 2016 . Project manager Ryan had great ideas, as our pool and back yard were part of new construction. He actually gave us ideas for the back yard and extended cement areas that worked out very well. Every single sub was excellent! The plumbing crew were especially entertaining and remarkably pleasant, even in 100 degree heat. The real star is Jessica, who always answers the phone or promptly returns phone call and is unfailingly polite and kind. She is a remarkable person and wonderful to do business with . The same can be said for Jim Courage. We would do it all again….”

“When beginning the pool process, Jim Courage must have been referred to us 3 or 4 times by friends and people we know in the business. We have had numerous parties since completing the pool and everyone “RAVES” about the new pool. They all ask who did our pool, and when we say “Jim Courage Pools”, they all say…. “Oh yah, we’ve heard great things about Courage Pools” and we’ve never heard a negative review of him yet. We could not be happier with our pool and will continue to refer Jim to anyone that asks. They are well deserving of this 5-Star review. We began the bidding/design process in November of 2015 and decided on Courage Pools in January 2016. He started digging our Pool on 02/17 and completed our pool on 04/17. Lucky for us, we started early in the season and happened to catch a break on every possible weather delay!! I’ve built 2 pools prior to this one and none of them went anywhere near this smooth, or timely. Jim is extremely professional, knowledgeable, and highly design oriented. He helped shape our original plans into a backyard masterpiece!!! Our pool design ended up being quite a bit larger than today’s average sized pool, but this never swayed Jim in the least…. nor did it delay our project. Again, we couldn’t be happier with the overall process!! Jim and Jessica were awesome to work with! Here’s an extra Shout-Out to Jessica (Project Manager), you’re perfect for this job!! The Bottom Line….. Not only did we enjoy the overall process, WE LOVE OUR NEW POOL!!! Thank you Courage Pools!!”

“The process to find a pool contractor/get bids took about a year. After meeting with, and getting bids from 3 different contractors, I decided to go with Courage Pools. I couldn’t have been happier with my choice. Not only did I feel as though I got a great value, the finished product (pool and spa) was exactly what I wanted. Jim Courage and his office staff were easy to work with, always pleasant, and kept me informed as to the daily scheduling of “who would be showing up to do what” each time work progressed at my property. About a month ago, (almost a year after my pool was completed), I had an issue that I thought was pool-related (thankfully, it was not) and Jim came out and not only helped to try to find the source of the issue, but waited for and met with the county (water) folks to talk to them about his experience/knowledge of my property. He truly went ABOVE AND BEYOND in helping me during this stressful time. I’ve done a lot of remodeling and work on my home/yard in the last couple of years and have dealt with some extremely flaky and unresponsive contractors and am happy to report that Jim Courage/Courage Pools is NOT one of them. From beginning to end, it was a positive experience; great service and great value.”

“So impressed with the product and follow through from this company. I just reached out to Ryan Wilsey over 3 years after he helped build our pool. He was on vacation, but had someone from his office call me within hours of my call. He had nothing to gain, but still went above and beyond to help me. It was a huge help to me and made my day.”

“First, if you are wanting a pool start getting quotes and financing together months before you need it. All the good builders are busy.We got 3 quotes from the highest rated companies based on customer feedback. Our sales guy Jim has been doing this for over 25 years and really goes the extra mile to explain what is included in his fee, what isn’t and how much extra it would be. He’d even recommend companies that could provide the extra services. That really came in handy because we expanded our patio and driveway, landscaped backyard, added drainage, pool fencing and moved our AC unit. Jim knew all the right people to help us! Our cousin used another pool company because their fee was lower then Courage but they ended up paying a lot more by then end not to mention the extra stress and frustration of feeling nickle and dimed. Plus they faced multiple delays. Jessica is the coordinator, she’s amazing! She coordinates all the phases of construction with the contractors and customer. I talked to her daily at times, she is such an asset to the operation. Start to finish it took 60 days, no hiccups or unexpected expenses. We couldn’t be more pleased and would recommend them to anyone!”

“I can’t say enough great things about Courage Pools. I met and got quotes from several other local builders and Jordan Courage was one of the only ones that had great follow through from the first time we reached out until the final inspection. If they gave me an estimated time frame they either met or exceeded it. All of their subs were excellent, polite and cleaned up on their last visit. Jordan and Jessica, her project manager in the office, kept me in the loop at each stage. Not only was Jordan the salesperson but also the over Project manager so I never had to speak with anyone else. When we had questions (which we had a ton) she always responded. Overall super satisfied and can’t wait to enjoy our pool and finish our landscaping in the spring.”